PROJECT

Total Rewards

Employee benefits and compensation website.

STORY

Handling compensation data is always precarious, and after some security issues with the system for sharing a yearly benefits summary with employees our team was asked if we could help.

FOR

Blizzard Entertainment

ROLE

UX Design

UI Design

DATE

2014

Reward Statement

Every year the rewards and compensation team paid an external company to mail a physical copy, and later a secure PDF, of an employee’s benefits and salary summary of the year. Our team decided a better solution would be an internal, secure website where employees could access the data any time as well as download a PDF for their personal records.

The original design was a little stale and didn’t feel Blizzard-y. I designed the new experience with World of Warcraft game assets to give it that Blizzard look and feel. We wanted the site to have a rich experience so we added parallaxing for the first time to an internal site. My main goal for the downloadable PDF was printer-friendliness while maintaining that game immersion feel, so of course I went with the most Blizzard-y element of all time - parchment paper. There was a lot of trial and error testing to make sure it looked great coming out of a standard printer, in color or black and white.

Generated PDF Statement

LESSONS LEARNED

One of Blizzard’s core values is “Think Globally,” which this project taught me in spades. In the beginning I mistakenly assumed the data for the United States was universal. Quite the opposite. During the build phase, engineers and I “discovered” (aka reading the complete 40 page requirements document) that each region needed different data which caused more than a few late nights for our team as we recalibrated designs and code to compensate.

In the end we were able to save the company around $35k a year with our solution.

Additional pages & Original Concept Design