We interviewed engineers and QA persons from various teams using their homegrown checklists to find out how they used them and how we could perhaps improve them. I worked with a UX designer to iterate on wireframes and handled all the visual design.
LESSONS LEARNED
We shipped Questlist to much fanfare on our team, but we failed to communicate up (leadership) and out (stakeholders, other teams that could benefit). It was then we started to realize that the desire for this product wasn’t as strong as we’d believed. In the end, very few individuals and teams switched to Questlist and it eventually was shut down. This project helped me really scrutinize project proposals in the future and drive home the idea that if no one believes there is a problem, then no one will consider your solution.
